1. How can we register HCMC RUN - The City Marathon 2017 Powered by Taiwan Excellence?Open or Close
Please visit page Register for further information.
2. Are there refunds?Open or Close
Registration for the HCMC RUN - The City Marathon 2017 Powered by Taiwan Excellence event is non re-fundable.
3. Can I sell or transfer race bib to others?Open or Close
HCMC RUN - The City Marathon 2017 Powered by Taiwan Excellence does not allow bib transfer for any reasons. You cannot give or sell your BIB.
4. Is there an age limit for runners?Open or Close
For 21KM and 42KM, participants of 16 or 17 years old must have their Consent form signed by their Parents/ Legal Guardian. Participant below 16 are not allowed to join these distances.
For 10KM, participants between 13 and 16 years old, must have their Consent form signed by their Parents or Legal Guardian and participants under 13 years old are not allowed in this distance.
For the 5KM distance, runners under 18 years must have their Consent form signed with no minimum age to join the race.
5. I have not received the confirmation email, what should I do?Open or Close
For online registration, we have sent "Confirmation number" (Registration ID) to the e-mail address you entered. If you have not received this notification please contact us at firstname.lastname@example.org
B. RESULT AND AWARDS
1. How can Event Organizers determine my running time?Open or Close
There is an electronic chip attached to your BIB Number. This chip would measure your specific running time.
2. Where and when can I find my results?Open or Close
The result will be updated on the website within 4 days.
3. I don't see my result. What should I do?Open or Close
If you find that your result is missing or if any information (name spelling, age, gender, team, finish time, etc.) is incorrect, please contact us at email@example.com to report the problem.
C. PACKET PICKUP
1. What items are included in Running Kits?Open or Close
For 5km, 10km and 21km registers:
- 1 T-shirt
- BIB number.
- Program leaflet and other contents.
For 21KM and 42KM runners, finisher T-shirt and medal for half full marathon runners will be awarded at the finish area to those who completes the race.
- 2. When and where is the Race Packet Pickup?Open or Close
3. What do I need to bring with me in order to pick up my Race Packet?Open or Close
- For online registration: Please bring your Confirmation E-mail and your photo ID.
- For offline registration: Please bring your receipt and photo ID.
- For registration with Vienamese Resident Card: Please bring your Vietnamese Resident Card.
4. Can I have my event kit delivered?Open or Close
We don’t have this service. All participants have to pick up their Race Kit at Pick up location. Please visit Race Kit
5. What is the T shirt size?Open or Close
D. THE EVENT
1. How many divisions are there in HCMC RUN - The City Marathon 2017 Powered by Taiwan Excellence?Open or Close
There are 4 divisions: 42KM, 21KM, 10KM and 5KM.